Privacy Policy
Effective Date: April 28, 2026 | Last Updated: April 28, 2026
1. Introduction
The Cloud Intelligence Inc. ("TCI," "we," "us," or "our") is a United States-based technology company that provides IT consulting, AI and cloud solutions, managed services, and product development. This Privacy Policy explains how we collect, use, protect, share, and retain information in connection with our website, business operations, and client engagements.
Privacy is a core operating principle at TCI. We apply confidentiality, access control, and security standards across all services and relationships to ensure information is handled responsibly and lawfully.
2. Scope of This Policy
This policy applies broadly to TCI's public website interactions, business development communications, client delivery activities, and supporting vendor relationships. Where a client agreement, data processing addendum, business associate agreement, or other contract includes stricter privacy terms, those contractual terms govern the relevant engagement.
3. Information We Collect
We collect information in several contexts. Through our website, we collect technical and usage data such as browser type, device attributes, pages visited, timestamps, referring URLs, and approximate regional location inferred from IP address. When you contact us, we may collect business contact information such as your name, email address, phone number, job title, company name, and inquiry details.
During client engagements, we may access business, technical, and operational information necessary to provide contracted services. Depending on scope, this may include architecture documents, source code, configuration data, and information contained in client-managed systems.
4. Lawful Basis and Consent
We process information under recognized legal bases, including contractual necessity, legitimate interests, legal obligation, and consent where required. When consent is the legal basis, it can be withdrawn at any time without affecting prior lawful processing.
For sensitive or regulated data, including protected health information where applicable, we apply additional safeguards and process data only under valid legal and contractual authority.
5. Cookies and Tracking Technologies
We use cookies and similar technologies for core site functionality, performance analytics, and preference management. We may use trusted analytics tools such as Google Analytics for aggregate reporting. You can manage cookie settings through your browser and use available opt-out tools where supported.
6. How We Use Information
We use information to operate and improve services, respond to inquiries, deliver contracted work, maintain security, perform quality and risk management, and comply with legal, regulatory, and contractual obligations. We do not repurpose client data for unrelated commercial use without explicit authorization.
7. Data Sharing and Disclosure
We do not sell personal information. We may share information with vetted service providers and delivery partners when necessary for legitimate business operations and only under appropriate contractual protections. We may also disclose information when legally required, to protect rights and safety, or in connection with a merger, acquisition, or restructuring.
8. Cross-Border Transfers
Because TCI operates across jurisdictions, information may be transferred internationally as part of service delivery or support. Where required, we use recognized transfer mechanisms and contractual safeguards to maintain an appropriate level of protection for transferred data.
9. Data Security
We apply layered administrative, technical, and physical safeguards, including encryption in transit, access controls, role-based permissions, secure credential handling, and monitored operational controls. We maintain incident response procedures for detection, containment, remediation, and required notifications.
No method of transmission or storage is absolutely secure; however, we continuously improve controls to reduce risk and maintain resilience.
10. Privacy by Design and Workforce Standards
TCI follows privacy-by-design principles by embedding privacy and data minimization into solution planning, architecture, and delivery workflows. Access is granted on a least-privilege basis and reviewed regularly. Employees, contractors, and partners are bound by confidentiality obligations and are expected to follow defined handling standards for sensitive information.
11. Individual Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to receive data portability where applicable. You may also have rights related to consent withdrawal and non-discrimination. We respond to verified requests in accordance with applicable legal timelines.
12. Regulatory Compliance
Our privacy and security program is designed to align with applicable U.S. federal and state privacy laws, HIPAA obligations where applicable, GDPR requirements for relevant data subjects, and Indian legal frameworks including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
13. Data Retention
We retain information only as long as necessary for legitimate business purposes, legal compliance, contractual requirements, and dispute resolution. At the end of applicable retention periods, data is deleted, returned, or irreversibly anonymized in accordance with policy and contract.
14. Additional Disclosures and Updates
Our services are not directed to children under 13, and we do not knowingly collect personal information from children through our public channels. Our website may contain links to third-party sites governed by their own privacy practices. We may update this policy periodically to reflect legal, technical, and operational changes; updated versions are published with revised dates.
15. Governing Law and Jurisdiction
This Privacy Policy is governed by applicable laws of the United States. Where relevant to operations in India or other jurisdictions with mandatory local privacy requirements, those requirements also apply to the extent required by law.
16. Contact Information
The Cloud Intelligence Inc.
12600 Deerfield Pkwy, Suite 100
Alpharetta, GA 30004, United States
info@thecloudintelligence.com
+1 470-861-5206